About Weel

Weel (Previously DiviPay) is Australia’s #1 virtual corporate card and expense management platform.

We’re on a mission to make spend management smarter, simpler, and a little more fun. Our platform gives finance teams real-time visibility and control over company spend - from smart corporate cards to automated accounts payable and effortless expense management - all in one place.

We’re growing fast across Australia (and recently launched in New Zealand), helping thousands of organisations, from purpose driven not-for-profits to ambitious mid-market companies, streamline their finances. Along the way, we’re lucky to have partnered with incredible brands like Petbarn, Yo-Chi, OzHarvest, and The Cowboys.

Backed by a successful $20M Series A raise, we’re investing heavily in what matters most: strengthening our product and building a team of exceptionally talented people who are passionate about changing the way businesses manage spend.

Our impact so far:

• ⭐ 4.8/5 rating on the Xero App Store

• 💳 60,000+ active cardholders across Australia (and growing)

• 🏅 Proud supporter of the Australian team at the 2024 Paris Paralympic Games

• 🏆 Best Card Provider of the Year – Finder Awards

• 🚀 Top 10 Tech Innovator – Australian Financial Review

• 🥇 Platform of the Year, Best for Value, Best for Quality – WeMoney Awards

• 💰 $1.5B+ in spend managed, powering finance teams across every industry
  

As a Compliance Analyst at Weel, you'll be one of the first people a new Weel customer works with. You'll guide businesses of every shape, from sole traders to trusts to not-for-profits, through verification and into full account access.

For each customer you'll review their profile, weigh their risk and work out what's needed to get them approved, balancing what the regulations require with a smooth experience for the customer.

You'll work across both, and with Sales, Support and Product, to keep onboarding compliant and moving.

What you'll do

• Own KYB (Know Your Business) & KYC (Know Your Customer), end to end.

• Review new customer profiles, assess their risk and run KYB/KYC checks independently, applying AML/CTF requirements to each case.

• Keep the existing base current. Run periodic re-KYB on existing customers, including enhanced due diligence where a customer's risk calls for it.

• Be the customer's point of contact. Guide businesses through verification, follow up on outstanding documents and data requests, and explain clearly why we need what we're asking for.

• Work closely with Sales and Support. You will pick up customers from Sales at handover and support them through KYB and into onboarding, so no one gets stuck or lost.

• Managing our external providers day to day to resolve cases, chase decisions and keep verification moving.

• Make the process better. Spot friction and inefficiency in how we run KYB, and bring clear, well-evidenced ideas to the Product Manager to take forward.

• Know when to escalate, with a clear view of the issue and a recommendation.

What you'll bring

• 2–5 years in a compliance, AML/CTF, KYB or KYC role, ideally in fintech, payments or financial services

• A working understanding of Australia's AML/CTF obligations and how they apply to customer due diligence

• A strong grasp of company structures, including private and public companies, trusts, partnerships, associations and sole traders, and how to identify beneficial owners across them

• Experience running verification cases independently, from first review through to decision

• Clear, professional communication, with the confidence to be direct with customers about what's needed and by when

• A reputation for being organised and dependable, with customers and colleagues alike

• Comfort with ambiguity, and good judgement when a case doesn't fit neatly into the process

Nice to have

• Experience with BronID or similar verification tools

• Experience working with a payments partner, sponsor bank or licence holder

• Experience running re-KYB or ongoing customer due diligence programs

• Experience working alongside Product to improve an onboarding flow

Our growing list of Weel perks:

With the rapid development of AI, we have invested heavily in experimentation to find what tools work for us. Every individual is provided subscriptions to leading agentic coding agents and is encouraged to try new tools regularly.

🎂 Birthday leave and a budget to celebrate you!

🎉 Team events and bonding budgets

👶 A progressive parental leave policy

🧘🏻‍♀️ Wellness leave (no need to throw a “sickie” - your mental well-being is just as important as your physical health)

🪴 Study leave, a professional training budget and limitless career-growth opportunities

❤️‍🩹 Access to our Uprise Employee Assistance Program

🐶 Pet-friendly offices

🌞 Summer Fridays

We operate in a hybrid environment, with three days per week based in our central Sydney CBD office. From bottomless mugs of free coffee and puppy picnics to regular social and recreational events, there’s something for everyone. We offer plenty of flexibility to support a healthy work-life balance.

We're better together

At Weel, we’re committed to fostering a genuinely inclusive and equitable workplace that promotes and values diversity: a place where everyone can bring their authentic, whole selves to work.

We celebrate uniqueness and diversity of experiences because we know that bringing together different points of view is our strength.

If you don't think you meet all the requirements of the role, we would still love to hear from you!