About Weel

Weel (Previously DiviPay) is Australia’s #1 virtual corporate card and expense management platform.

We’re on a mission to make spend management smarter, simpler, and a little more fun. Our platform gives finance teams real-time visibility and control over company spend - from smart corporate cards to automated accounts payable and effortless expense management - all in one place.

We’re growing fast across Australia (and recently launched in New Zealand), helping thousands of organisations - from purpose driven not-for-profits to ambitious mid-market companies. Along the way, we’re lucky to have partnered with incredible brands like Petbarn, Yo-Chi, OzHarvest, and The Cowboys.

Backed by a successful $20M Series A raise, we’re investing heavily in what matters most: strengthening our product and building a team of exceptionally talented people who are passionate about changing the way businesses manage spend.

Our impact so far:

• ⭐ 4.8/5 rating on the Xero App Store

• 💳 60,000+ active cardholders across Australia (and growing)

• 🏅 Proud supporter of the Australian team at the 2024 Paris Paralympic Games

• 🏆 Best Card Provider of the Year – Finder Awards

• 🚀 Top 10 Tech Innovator – Australian Financial Review

• 🥇 Platform of the Year, Best for Value, Best for Quality – WeMoney Awards

• 💰 $1.5B+ in spend managed, powering finance teams across every industry

The Role

As a Partner Success Manager, you’ll own the success of a portfolio of Weel partners, with a strong focus on accounting and bookkeeping firms.

You’ll act as a trusted partner to our partners - helping them onboard successfully, understand how to work with Weel, activate their first clients, and stay engaged over time. This role is about ensuring partners don’t just sign up, but actually succeed.

This is a hands-on role that combines relationship management with strong process thinking. You’ll help shape the frameworks, playbooks, and engagement rhythms that define partner success at Weel as the channel scales.

You’ll work closely with the Partnerships team, while collaborating cross-functionally with Sales, Marketing, Customer Success, and Product to deliver a consistent and scalable partner experience.

Our Partnerships function is still small and evolving, which means this role has a high degree of ownership and the opportunity to directly shape how partner success works at Weel as we scale.

What You’ll Do

Partner onboarding & activation

• Own the onboarding experience for new accounting and bookkeeping partners

• Build structured onboarding and activation plans to help partners reach “first value” quickly (e.g first referral, first client live, first co-selling motion)

• Run partner training sessions to ensure partners understand Weel’s value, ideal customer profile, and how to position the product confidently

Partner engagement & lifecycle management

• Manage a portfolio of partners across different lifecycle stages - new, active, and dormant

• Proactively engage partners to drive ongoing activity, referrals, and deeper engagement

• Re-engage dormant or low-activity partners through targeted outreach, enablement, and campaigns

• Act as the day-to-day point of contact for partners, building strong and trusted relationships

Partner-led growth & revenue enablement

• Drive partner-led pipeline by helping partners identify strong-fit customers and referral opportunities

• Improve the quality and consistency of partner referrals through better enablement and positioning

• Partner with Sales to improve conversion from partner-sourced leads to closed-won customers

• Identify patterns across high-performing partners and turn them into repeatable revenue playbooks

Enablement & partner support

• Ensure partners have the tools, content, and knowledge they need to successfully work with Weel

• Improve partner enablement materials (playbooks, FAQs, training, webinars)

• Gather partner feedback and translate it into actionable insights for internal teams

Process & playbook building

• Design and document scalable partner success processes, playbooks, and cadences

• Contribute to building a repeatable, measurable partner operating model

• Improve how partner data is tracked and used (CRM hygiene, reporting, insights)

Cross-functional collaboration

• Work closely with the Partnerships team to support partner-led growth initiatives

• Partner with Sales and Customer Success to ensure smooth handovers when partners introduce clients

• Share insights and feedback to help shape product improvements, positioning, and partner strategy

What does success look like

Success in this role means our partners feel confident, supported, and motivated to work with Weel.

You’ll know you’re thriving when:

• New partners activate quickly and generate their first referral or deal

• Partner-sourced pipeline and closed-won revenue increase quarter over quarter

• Revenue per active partner improves over time

• Partners consistently refer well-qualified, high-fit customers

• The Partnerships team has clear visibility into partner performance and revenue contribution

About You

You’re a relationship builder with a strong operational mindset and a genuine passion for helping others succeed. You’re comfortable switching between hands-on partner support and higher-level strategic conversations.

• Experience in Partnerships, Customer Success, or Account Management in a B2B environment or a background in accounting or bookkeeping with a strong interest in moving into tech.
  
  

• Commercially savvy - you’re commercially minded and understand how partner engagement, activation, and enablement translate into pipeline and revenue - even if you’re not the one closing deals.
  
  

• Process-oriented - you enjoy building playbooks, frameworks and scalable ways of working
  
  

• Strong communicator - you are confident running workshops, reviews, and executive conversations.
  
  

• Data-driven – you use data and insights to measure success and guide decisions.
  
  

• Collaborative - you partner closely with internal teams and champion the customer across the business.
  
  

• Always looking to improve - whether it’s refining a process, learning a new tool, or discovering smarter ways to help partners & your team succeed.

Our growing list of Weel perks: 

With the rapid development of AI,  we have invested heavily in experimentation to find what tools work for us. Every individual is provided subscriptions to leading agentic coding agents and is encouraged to try new tools regularly.

🥇Options Package - we feel and act like owners because we are!

🎂Birthday leave and a budget to celebrate you!

🎉 Country-wide team events (and travel budgets for interstate employees)

👶 We offer a progressive parental leave policy

🥳 Quarterly budgets for team bonding

🧘🏻‍♀️Wellness leave (no need to throw a “sickie” - your mental well-being is just as important as your physical health)

🪴Study leave, a professional training budget and limitless career-growth opportunities 

❤️‍🩹 Access to our Uprise Employee Assistance Program 

🐶 Pet-friendly offices 

🌞 Summer Fridays

We're a hybrid workplace with flexibility, but this role is based in Sydney.

We're better together 

At Weel, we’re committed to fostering a genuinely inclusive and equitable workplace that promotes and values diversity: a place where everyone can bring their authentic, whole selves to work.  

We celebrate uniqueness and diversity of experiences because we know that bringing together different points of view is our strength.  

If you don't think you meet all the requirements of the role, we would still love to hear from you!